Apple Mail on Mac stuck "sending messages"

Mac OSX 10.15.2 Catalina, Apple Mail client 13.0. Message stuck in outbox, "Sending Message" message down near the bottom. Forever. Connectivity, functionality, and credentials of email accounts all verified. Incoming not affected. This is impacting messages "sent" (not sent) via an Exchange account and an imap account.


Outgoing server details seemingly in order.


Help.

Mac Pro, macOS 10.15

Posted on Apr 27, 2020 12:28 PM

Reply
3 replies

Apr 29, 2020 7:46 AM in response to KHarringer

Hi KHarringer,


Thanks for using Apple Support Communities! I see you're having an issue sending email with your Mac and I'd like to do what I can to help out.


These two articles have some steps for follow for this issue:

If you can’t send emails in Mail on Mac

If you can’t send email on your Mac


If you're still having issues, does Connection Doctor show issues with both or just one email account?


Thanks!

May 2, 2020 2:04 PM in response to KHarringer

Hey KHarringer,


Thanks for the reply and clarification on the issue. We appreciate it!


Do you remember where you were moving those messages to? Trash, for example.


If it's other than trash, are the mailboxes accessible in the Mail app? Can you see the current contents?


Which email account were these messages being moved from?


Have you restarted your Mac since noticing this? If not, give that a try, as a restart can resolve unusual issues.


This article shows to contact your email provider if an IMAP account will not move messages: Move or copy emails in Mail on Mac


Otherwise, I'd recommend contacting Apple Support to look further into this issue. Let them know what's happening, which type of mail account and the troubleshooting you've done.


Take care!




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Apple Mail on Mac stuck "sending messages"

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