Heart rate on NRC App on Apple Watch

For some reason when I use my Nike running app on my Apple Watch it does not show my heart rate. If I just use the standard workout app it shows it fine. Any ideas?

Posted on Apr 27, 2020 1:03 PM

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Question marked as Top-ranking reply

Posted on Apr 29, 2020 8:21 AM

Hello kennyw10,


Thank you for using Apple Support Communities! I understand that you don't see your heart rate when using the NRC app on your Apple Watch. I would be happy to help take a closer look at this with you.


What happens when you try the following:


What are my options for customizing my Nike Run Club App? | Nike Help


"APPLE WATCH AND APPLE WATCH NIKE+


On the main run screen, tap the settings icon and choose from the following options:

  • All Metrics: You can choose to display your current or average pace and heart rate."


You'll also want to ensure that power saving mode is not enabled on your Apple Watch in Settings > Workout. If you continue to experiencing an issue with your heart rate not showing specifically in the NRC app, I suggest contacting the app developer next:


How to contact an app developer - Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

Apr 29, 2020 8:21 AM in response to kennyw10

Hello kennyw10,


Thank you for using Apple Support Communities! I understand that you don't see your heart rate when using the NRC app on your Apple Watch. I would be happy to help take a closer look at this with you.


What happens when you try the following:


What are my options for customizing my Nike Run Club App? | Nike Help


"APPLE WATCH AND APPLE WATCH NIKE+


On the main run screen, tap the settings icon and choose from the following options:

  • All Metrics: You can choose to display your current or average pace and heart rate."


You'll also want to ensure that power saving mode is not enabled on your Apple Watch in Settings > Workout. If you continue to experiencing an issue with your heart rate not showing specifically in the NRC app, I suggest contacting the app developer next:


How to contact an app developer - Apple Support


Take care.

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Heart rate on NRC App on Apple Watch

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