iPhone 11 stuck on mute during calls

iPhone 11 stuck in mute during a call, I was on hold forever and had it on mute.

When I went to unmute it it wouldn’t turn off! How do I fix this?!

Windows, Windows 10

Posted on Apr 27, 2020 2:05 PM

Reply
1 reply

Apr 29, 2020 8:50 AM in response to langmads

Hey langmads,


If I understand correctly, the Phone app stopped responding to touch while on a call. I would recommend you use this article to help troubleshoot the issue.


Does this happen on every call?


If an app unexpectedly quits, stops responding, or won’t open


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a good one.

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iPhone 11 stuck on mute during calls

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