I have read thru all of the fixes for Face ID not working and reset my phone. It still doesn't work. The only thing I haven't been able to do is reset the Face ID because that does not show up as an option. I have the latest software - iOS 13, have made sure the camera isn't blocked, disabled Aware Feature, and reset all settings. It will allow me to set up Face ID but just tells me to move the camera higher and lower and never captures my face.
iPhone X, iOS 13
Set up Face ID on iPhone https://support.apple.com/guide/iphone/set-up-face-id-iph6d162927a/ios
More importantly see If Face ID isn't working on your iPhone or iPad Pro https://support.apple.com/en-us/HT208114"If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID & Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again. If you can’t enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support." You'll probably need to contact Apple Support at this time.
Use this link from above: contact Apple Support.
it keep saying me to move the camera higher and lower and never captures my face.
Face ID does not work
