My Apple Music offline song keep disappearing

It happened twice in past couple weeks. I have to redownload everything. Yep I paid my bills regularly. Please help me

iPhone 7 Plus, iOS 13

Posted on Apr 27, 2020 7:23 PM

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1 reply

MoonJ.

Community Specialist

Apr 29, 2020 10:01 AM in response to aliya193

Hello aliya193,

Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are noticing that songs you made available for offline play in the Music app on your iPhone needing to download the songs again. To help with this, please check the available storage on your iPhone, as settings like Optimize Storage could explain this behavior:

How to check the storage on your iPhone, iPad, and iPod touch

About storage on your device and in iCloud

Cheers!

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My Apple Music offline song keep disappearing

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