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iTunes Account showing gibberish

When I click on anything in my Account (e.g. Manage Payments, Edit, Change Country or Region, etc.), the page shows gibberish and weird characters instead of words (see picture). I have tried everything I know and have read: Started iTunes in safe mode, uninstalled and re-installed iTunes, changed Country/Region...but nothing has worked. Can anybody help me?

Posted on Apr 27, 2020 8:23 PM

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2 replies

Apr 29, 2020 10:25 AM in response to Jer1022

Hello Jer1022,


Welcome to the Apple Support Communities. I understand that there are issues viewing items in your iTunes account using the iTunes application for Windows and will do what I can to help.


You've done a lot of great steps so far. The last thing to check would be to see if there are any custom fonts being used with Windows that might cause this: How to install or remove a font in Windows


Thanks and have a wonderful day.

iTunes Account showing gibberish

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