Want to highlight a helpful answer? Upvote!
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >
Hello, I reset my password for my Apple ID. When I tried to login with new password, I was asked security questions. I couldn't remember the correct answer to one of them. So I tried to reset them as well but that wasn't allowed. Now when I try to login to my Apple ID with my new password I get an error saying "Cannot verify your identity. Please try again."
Please let me know how to proceed.
Given the nature of your problem, we can do nothing to help you. But, Apple support might help you since, in my opinion, you have if you have an extenuating circumstance. if you want to contact Apple support to discuss your problem, see these support options:
Get a call from Apple support to help solve your problem using this
link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169
Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.
Did you try the steps in the link below?
Apple ID - If you forgot the answers to your Apple ID security questions.
Thanks for the response. It solved the problem for me.
You are welcome.
Password reset but failed to reset security questions. Now I am not able to login.
