Can’t download Australian apps

Hi

im trying to download australian apps and for some reason the App Store is telling me I can’t access them. I haven’t changed the country associated with my Apple ID which is still Australia so not sure what I can do? Most frustrating! Thanks for any help

Posted on Apr 28, 2020 3:50 AM

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2 replies

Apr 28, 2020 4:17 AM in response to Sarnia123

I suggest that you contact Apple support using one or more of these links:


You can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient sometimes Apple support is closed to immediate phone support.


contact Apple Support (taken from a document having to do changing one's country or region)

 

And you also can contact iTunes worldwide support to get help via text, chat, or phone using this link https://support.apple.com/choose-country-region/itunes. At the bottom of your screen, use Tell us how we can help to select among support options.

Apr 28, 2020 6:32 AM in response to Sarnia123

What happens when you try? Error message(s)? More information would help. Account disabled?


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call       

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Can’t download Australian apps

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