A payment of $52.97 came out of my account on 4/28/20 and me or my son did not purchase anything for this amount. Can you please refund my money back into my account? Thanks

A Payment of $52.97 came out of my account on 4/28/20 and I or my son did not make this or any purchase. So I’m asking for a refund of $52.97 to be put back into my account. I would like a response back please. It also says it for a bill. I would like to know what bill and who name is on this bill. It’s not mine.

iPhone XR, iOS 13

Posted on Apr 28, 2020 9:10 AM

Reply
1 reply

Apr 28, 2020 9:21 AM in response to rosalind33

This is primarily a user-to-user support forum; other Apple users like you. No one here has access to your billing information but the following may help.


See the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

A payment of $52.97 came out of my account on 4/28/20 and me or my son did not purchase anything for this amount. Can you please refund my money back into my account? Thanks

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