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Direct TV / ATT care code 205.4

I am using Apple TV model A1842 w/tvOS 13.4. I select Directv as the provider and use my tested and working Directv user account as well as my tested and working password. The response message on the Apple TV is:

SIGN IN ERROR That User ID doesn't seem to work here. Please sign in with a different ID. Care Code 205.4.


I have tried it many times and am certain it is not a typo issue. I am able to log into my Directv account on computers and ipad with my known credentials and am not having any issue - tested by watching an Showtime show.


I have reset the Apple TV to factory setting and restarted with no change whatsoever. Please help




[Re-Titled by Moderator]

Apple TV 4K

Posted on Apr 28, 2020 12:09 PM

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Direct TV / ATT care code 205.4

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