Direct TV / ATT care code 205.4

I've spent hours on the phone with DirecTV changing passwords and user id with no progress. So after messing around with my ipad settings here's what working for me.

In the ipad settings for TV Provider, instead of selecting DirecTV as the provider I selected AT&T Uverse as my provider. I tried signing in to that and it doesn't work but then when I hit the "Back" button it brings up the old provider selection screen. Then I selected DirecTV and sign in and it worked.

Hey Guys, so here is what I found works for this problem, you need to reset your password for your Direct TV account, then sign out on the apple tv on the tv provider section, then resign in, that should fix the problem.

I also found out that it has to do with the new login system. when you can get that old way of logging in where you click direct tv then it takes you to their sign on page, it will work with out the password change. but most of the app are using the old way.

hope this helps

I was able to log in by changing the name of my provider to AT&T U-verse (rather than DirecTV). I hope this helps!!

>>Settings

>>Users and Accounts

>>TV Provider

>> AT&T U-verse

After reading this, and trying everything else, I said why not try. IT WORKED!!!

thank you so much for posting this suggestion. Although time comnsuming signing into each app individually, it works. Thank you thank you thank you!!!

I get the same message when trying to log into the app through the Apple TV. My HBO max is provided through my AT&T cell account and not Direct TV. I have not called anyone and will likely just mirror play.

This streaming service used to be through an AT&T streaming app and that was crap too. A lot of issues with that as well. AT&T, Direct TV and Apple don’t seem to care enough to sort it out based on this thread so I just plan to find a work around.

Not sure if anyone has solved this yet, but I struggled with this for months and just figured it out. I have an att email For my direct tv and used to have to sign in via directtv... something must have switched Bc suddenly now if I sign in via at&t uverse it solves the problem and I have access to both hbo and bravo. It’s weird not sure what happened.

Hello,

You will need to reach out to DirecTV’s support for assistance with their product.

This is what I’m getting now when I log into the DIRECTV app

It would have nothing to do with Apple, it is an issue within a 3rd party app and it would be that developers responsibility to patch any issues that occur. You will need to persist with DirecTV.

And the Apple advisor I spoke with. Said they work with developer all the time to help fix things. That’s why he wanted the screen shots

We’re you able to solve anything? Cause it started doing it yesterday and I wanted to see if you were able to solve anything?

DirecTV sent me an email saying it’s been resolved... but it’s not

REALLY ?? What did it say

hmmmmmmmmmmmmmmm