How to remove the uncompleted update in Mac OS

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How to remove the uncompleted update in Mac OS

Hi

the problem began from when I tried some times update my Mac OS to Catalina(in apple logo > system preferences > Software update) , but I got several errors like network lost or request time out, but the real problem is that my disk filled with the useless update files that I don't know where are they?(the picture shows that)

at the other hand I can't reinstall my macOS (Mojave form recovery boot)

because it take me several errors like previous in updating to Catalina

thank you for your help guys BTW

MacBook Air 13", macOS 10.14

Posted on Apr 28, 2020 2:03 PM

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Answer 1

Top-ranking reply

Teddy_B

Community Specialist

Apr 29, 2020 5:42 PM in response to 13781378

Hello,

Thank you for using Apple Support Communities! I understand that you need help with removing an unsuccessful update file. I am happy to help the best I can.

Check out the following support article, which walks you through using safe mode: How to use safe mode on your Mac

Cheers!

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