Don’t know what to do with my iphone

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Level 1

9 points

Don’t know what to do with my iphone

My iPhone 8 Plus won’t turn on and will stay at the Apple logo or sometimes it will show support Apple don’t know what to do

iPhone 8 Plus

Posted on Apr 28, 2020 4:15 PM

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Answer 1

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kb1951

Level 10

126,071 points

Apr 28, 2020 4:32 PM in response to Sillykiki

Your second image shows that you are in recovery mode and need to restore your phone through iTunes on your computer. See here for help: https://support.apple.com/en-us/HT204306

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Answer 2

kb1951

Level 10

126,071 points

Apr 28, 2020 4:49 PM in response to Sillykiki

Any computer with iTunes will work. I have a windows 10 PC.

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Answer 3

Sillykiki Author

Level 1

9 points

Apr 28, 2020 4:45 PM in response to kb1951

I don’t have an Apple computer

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Answer 4

Apr 28, 2020 4:49 PM in response to Sillykiki

You don’t need an Apple computer. You can use a Windows computer with iTunes obtained from https://apple.com/itunes

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Don’t know what to do with my iphone

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