You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

koolkarl703 Author

Level 1

4 points

iPhone XS Max won't power off

Anyone have a black screen with the circle going around. I can't power down the phone or get it to restart. I don't even know what is wrong with the phone?

iPhone XS Max, iOS 13

Posted on Apr 28, 2020 7:24 PM

Top-ranking reply

ChrisJ4203

Level 10

230,648 points

Posted on Apr 28, 2020 7:32 PM

Use this to force restart the iPhone. That should correct the issue. Force restart iPhone - Apple Support

View in context

iPhone XS Max won't power off

Similar questions