You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

e-mail not downloaded from server

My wife can't see her e-mail on her iphone. It says "message not downloaded from server". However, we can see them on my iphone, the Mac, and our old ipad. We changed her password recently but the mystery is why the e-mails show up on all of our devices but not her phone. I am tech challenged so be gentle. Thank you.

iPhone 7, iOS 13

Posted on Apr 29, 2020 9:05 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 29, 2020 11:17 AM

You can try this on here phone Force restart iPhone - Apple Support


Try checking on wifi or celluldar data.


Delete and reinstall the mail account.

1 reply

e-mail not downloaded from server

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.