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e-mail not downloaded from server

My wife can't see her e-mail on her iphone. It says "message not downloaded from server". However, we can see them on my iphone, the Mac, and our old ipad. We changed her password recently but the mystery is why the e-mails show up on all of our devices but not her phone. I am tech challenged so be gentle. Thank you.

iPhone 7, iOS 13

Posted on Apr 29, 2020 9:05 AM

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Question marked as Top-ranking reply

Posted on Apr 29, 2020 11:17 AM

You can try this on here phone Force restart iPhone - Apple Support


Try checking on wifi or celluldar data.


Delete and reinstall the mail account.

1 reply

e-mail not downloaded from server

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