Message + won't open on my MacBook Pro

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Level 1

12 points

Message + won't open on my MacBook Pro

I've been using Message+ successfully forever to text with my Verizon account on my MacBook Pro, but now tthe app won't open on my MacBook_just a grey window with no content. I've trashed the app and reinstalled but same thing. Won't open. All I see is a grey window. Any guidance on how to trouble this would be appreciated. Verizon techs are of no help. Supposedly there is no other app other than Message + to text on my laptop with my Verizon account. Please advise. thank you.

MacBook Pro 13", macOS 10.13

Posted on Apr 29, 2020 1:59 PM

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Answer 1

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thekidmd Author

Level 1

12 points

May 1, 2020 6:49 AM in response to IdrisSeabright

This was helpful and has led to a useful workaround. I opened the Verizon app on my MacBook Pro and saw that there was a messages interface, so I bookmarked it and now at least I can respnd to messages from my laptop keyboard. But still can't open Message+. Even though I can download Message+ and have the icon in my task bar at the bottom of my screen, when I click on it only a grey window opens. So now I will simply open the bookmarked tab on my bookmark tool bar at the top of my screen to access messages on my laptop. Thanks for the workaround.

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Answer 2

Apr 29, 2020 3:10 PM in response to thekidmd

thekidmd wrote:

I've been using Message+ successfully forever to text with my Verizon account on my MacBook Pro, but now tthe app won't open on my MacBook_just a grey window with no content. I've trashed the app and reinstalled but same thing. Won't open. All I see is a grey window. Any guidance on how to trouble this would be appreciated. Verizon techs are of no help. Supposedly there is no other app other than Message + to text on my laptop with my Verizon account. Please advise. thank you.

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