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Cellular Update Failed

Hi Apple ,

 I have got an I phone 7 (model A1660) with the serial code F7****G6W that have recently updated but since the update was done my cellular antenna is completely disappearing! and due to that I can not make phone calls or text or anything :( could u please help me out here and tell me what to do to fix it ??? 


ps : since this problem was caused by the new update of Apple to my phone and I did not do any thing to it, is there any chance that i can change this phone with a new phone ? if yes ,is it for free or it will cost as much as a new phone ? or maybe I can bring this phone to repair it? if yes, I would like to know the repairing cost if possible.


I look forward to hearing from you soon.


Thank you





[Personal Information Edited by Moderator]

iPhone 7, iOS 13

Posted on Apr 29, 2020 3:34 PM

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Question marked as Best reply

Posted on Apr 29, 2020 3:47 PM

This may apply.


iPhone 7 Repair Program for "No Service" Issues - Apple Support

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