I forgot the password I reset my computer to and am locked out. It’s asking for a recovery key. I don’t know where that is or what it is
How do I reset my password without a recovery key?
MacBook Pro 15”, macOS 10.15
Question marked as
Top-ranking reply
Here is an Apple article about how to reset your user account password:
https://support.apple.com/en-us/HT202860
If these methods don't work and you don't have any other admin user accounts on this computer, then you will need to erase the physical drive and reinstall macOS or restore from a backup.