Text messages while on FaceTime

I currently have the iPhone 11, Iv'e been having issues sending iMessages while on FaceTime despite fact that I am connected to WiFi and have full bars of service. I tried turning my iMessage on and off and signing out of my apple id, still nothing worked. As soon as I get off of FaceTime my iMessages decide to work. Can you please find a solution to this. Thank you.

iPhone 11, iOS 13

Posted on May 1, 2020 8:46 PM

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1 reply

i_rina

Community Specialist

May 3, 2020 6:08 AM in response to carena02

Hi carena02,

Thanks for coming to Apple Support Communities for help today. As I am understanding your iMessages won't send while on FaceTime. Let's look into this further.

Has this ever worked as expected?

Who is your carrier?

Do you have Wi-Fi Assist turned on? About Wi-Fi Assist

Have you tested on other Wi-Fi networks? What about cellular data?

Let me know further details.

Have a fantastic day!

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Text messages while on FaceTime

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