You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID doesn't work

I bought an iPhone 11 in last November, but I found that my Face ID doesn't work. I tried several time, even reset a new Face ID, it still not working. what should I do to make it work as before?

iPhone 11, iOS 13

Posted on May 1, 2020 9:15 PM

Reply
Question marked as Top-ranking reply

Posted on May 1, 2020 9:21 PM

See this, If Face ID isn't working on your iPhone or iPad Pro - Apple Support and if that does not help, contact Apple Support, Get Support

1 reply

Face ID doesn't work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.