iPhone XS Max full memory Error 14

Android, that is considered MUCH less reliable that iOS, does not crash itself when the storage is full and when you try to turning it on again every single data that is in it is just LOST.

A serious operating system simply shouldn't have this issue! (i think if some one tries to argue on this is completly crazy) BUT if you have, AT LEAST PROVIDE A FIX, if you don't, you don't care at all about one of the of the most important things of your customers, their memories. (and it's clear now that it doesn't)

Just didn't expect this from Apple.

You can still lose an Android or drop it down the toilet.

Backup every week is all.

Preferably use the import to Mac photos and sync back then you get twice as many photos in the phone.

The fellow users on here are very aware of a problem with "Other" not clearing and jamming up phones do they cannot be cleared. That was fixed in iOS13.6.1

wow, what can I say? It sounds like we are all stupid customers not knowing how to take great care of your precious iPhone. Fixes or not, how about using the same tone when you try to get people to buy your iPhone. Like please be aware if you put too much stuff in your phone and don’t backup, it will die, as simple as that! Try it with iPhone 12 release and see how your sale number looks like. We are all shocked by the fact it can happen in the first. My iPhone 6s Plus got full as well, but it will tell you, please backup or free up space, instead of just die

Irrespective of those "tons of people" you seem to be representing, at this stage in this old thread you would do better to start a new discussion wirh some details of your own problem. Nobody is going to search the thread to see if you did or did not describe your symptoms earlier.

Nobody here is interested in your mailing list

I have the same problem. Newborn photos from first day, videos all locked up in a bricked phone. I hope so much there will be a solution for it. Its really disappointed to lose so precious memories just because of an update couldn't be done ?!

Backup is not a solution for this problem here for us.

I think you can stop suggesting it.

Backup is important, people get it. Especially people came here.

But if these people had backups, they wouldn't be here.

BTW, for bricked or damage phone or digital cameras, it is still possible to get data out of them.

It's called digital forensics I think.

"...digital forensics I think..."

There you go then, problem solved.

You can assign blame if you wish to iOS for the unrecoverable state of the phone. You can't blame any third party for loss of data when no backup has been made for weeks or months.

Well for the record my phone is backed up. The phone warned me my memory was full and I tried to go into it and erase things but it wouldn't work. Then it shut off and I cannot get it to restart past recovery mode. I cannot fix it via my computers, via iMyFone nothing. What good is backing up if you can't even factory restore the thing?

Since this happened to me a day ago, I realize I am definitely not the only one!!

APPLE FIX THIS PLEASE!!!!!!

We are all customers of yours, I personally have all Apple devices and have been using an apple phone since the very first one, which I still have. Which I still wish was your products quality and ease of use!

We have relied on your products and trusted our greatest moments to be captured by your devices, it is very stupid that when prompted to update and then in doing so results in being locked out, sent into a boot loop then sent to "restore" because the phone won't update, so please then make a new update!!! One for users getting ERROR 14, and the ability to bypass other BS like apps and useless data not allowing the "update"

Make something to let us in to bypass ERROR 14 and retrieve our data!! Something that can handle a device that is full, we should not have to face being locked out and forced into restoring (losing all data) our devices. This is not a good answer. You should be accountable for all troubleshooting, and customer care at the highest level.

Reporting in the feedback page is a good tip.

I did that before finding this thread.

Only downside is that it gives no tracking record.

"Apple are not here."

True that Apple Support is not here officially.

But, I hope, as a responsive company as Apple is, some Apple people are keeping an eye on this Apple's site.

Hey guys!

After having the problem with XS MAX, I had the same issue with 11 PRO MAX, after full memory warning I couldnt do anything, it dis not let me erase any photos, or even i remove all apps nothing changed. Phone closed itself and stuck on apple logo.

Luckily, I was backing up everything regulary and first thing I tried to update phone connecting to PC, and as expected update stopped and Error 14! appeared due full memory.

Next step, I restored and let it download everything from my icloud account without any problem.

So, I am sorry but there is no other way than restoring your phone ( if you havent backed-up photos I am sorry but you will lose all your photos and the rest:)

I really dont understand that why those super clever(?) apple guys still are not coming with a solution for this serious problem.

It is very weird that with ios 14.01, there was a problem with calculator that app was not letting you to type and see number ‘0’ after decimal point and those super genious apple guys solved this hard problem with recently released ios 14.1.

I really like iphone and planning to buy 12 pro, and I watched the Tim Cook’s big event, this fastest greatest phone ever commercial, but knowing the same problem will also happen with this fastest Iphone ever(?) I am sorry but I had to say that ‘ Hey you super clever apple guys, you dont deserve to be a member of apple or any kind of apple platform, you are just a shame for your company for not listening people here!’

If you go to a local or any authorized apple technical service office, they are not able to do anything to solve this problem without data loss. Because the only thing they can do is to connect phone to apple service toolkit (AST 2) and follow the instructions.

The only and ultimate solution to prevent this problem is a ios update!!! There is no other solution or third party software.

Your phone will not take an update if it is chock full. Once you hit the ground a parachute is too late.

A modification to iOS to prevent using the last few GB of storage might prevent this but you can bet your phone that someone would start a class action like last time Apple tried to prevent problems.

13.6.1 fixed the excess "Other" storage problem that started some of these blocked phone issues.

Hi, when the storage of my iPhone X 256GB reached 252GB in early July, I paid Apple for 2TB iCloud. After starting the iCloud backup, my iPhone was frozen at the Apple logo. I went to Apple Shop twice, yet the technicians could not solve the problem Error 14...

Not my area of expertise.

If you consciously make a regular icloud backup and the icloud storage is about the same as the phone size, eg you have a 256GB phone and you are paying for and using 256 GB on your iCloud plan, then you have a good chance of recovering your phone contents.

I don’t trust a single copy backup myself, I backup to a Mac and weekly transfer my media there and sync it back with 4 Mac backups.

Ask your question in the icloud forum.