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After Upgrading macOS Catalina 10.15.4 (19E287) My MacBook Pro15" 2017 has display issue

After Upgrading macOS Catalina 10.15.4 (19E287) at my My MacBook Pro15" 2017 a display issue is happening.


After running 8-10 hours or less then this time, at the top of my screen getting black as like i attached. Bu when i turn my laptop off and reopen it after 7-8 hours later black strips are gone.


Any help please?

Posted on May 2, 2020 9:31 PM

Reply
Question marked as Top-ranking reply

Posted on May 3, 2020 12:40 PM

You can Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

and

Try resetting the SMC https://support.apple.com/en-us/HT201295



If no resolve—

Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online. Start a service request https://support.apple.com/mac/repair/service




In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


From iOS device using the app to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8



(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.

ref: https://www.apple.com/shop/browse/store/temporary_closures )


Call (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/


https://apps.apple.com/app/apple-store/id1130498044?mt=8

or call AppleCare Support at 1-800-APLCARE.


Similar questions

2 replies
Question marked as Top-ranking reply

May 3, 2020 12:40 PM in response to mahbubur001

You can Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379

and

Try resetting the SMC https://support.apple.com/en-us/HT201295



If no resolve—

Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online. Start a service request https://support.apple.com/mac/repair/service




In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


From iOS device using the app to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8



(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.

ref: https://www.apple.com/shop/browse/store/temporary_closures )


Call (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/


https://apps.apple.com/app/apple-store/id1130498044?mt=8

or call AppleCare Support at 1-800-APLCARE.


After Upgrading macOS Catalina 10.15.4 (19E287) My MacBook Pro15" 2017 has display issue

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