Newsroom Updates

> Introducing Apple Intelligence for iPhone, iPad, and Mac

> iOS 18 makes iPhone more personal, capable, and intelligent than ever

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

5 points

Problem of connecting the iPhone to the MacBook through the USB cable

As soon as I start connecting my iPhone 8 Plus to my MacBook Air (2015), a notification appears on the screen of the iPhone with the question "trust / not trust this computer." I don’t have time to choose “trust” because this notification appears for a second, then disappears, then reappears for a second and so on.

I have already connected my devices this way many times, this problem has appeared for the first time.

I have cleaned system folder "Lockdown", both devices have the latest system update.

I'd be grateful for your advices about a way of fixing this problem!

MacBook Air 13", macOS 10.14

Posted on May 3, 2020 12:20 AM

Best reply

SravanKrA

Community+ 2024

Level 10

411,586 points

Posted on May 3, 2020 1:29 AM

Connect iPhone to Computer / Mac

Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]
Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support
If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...
If you are experiencing an issue not listed here, contact support

View in context

Problem of connecting the iPhone to the MacBook through the USB cable

Similar questions