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fitusnik Author

Level 1

5 points

Problem of connecting the iPhone to the MacBook through the USB cable

As soon as I start connecting my iPhone 8 Plus to my MacBook Air (2015), a notification appears on the screen of the iPhone with the question "trust / not trust this computer." I don’t have time to choose “trust” because this notification appears for a second, then disappears, then reappears for a second and so on.

I have already connected my devices this way many times, this problem has appeared for the first time.

I have cleaned system folder "Lockdown", both devices have the latest system update.

I'd be grateful for your advices about a way of fixing this problem!

MacBook Air 13", macOS 10.14

Posted on May 3, 2020 12:20 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

415,500 points

Posted on May 3, 2020 1:29 AM

Connect iPhone to Computer / Mac

Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]
Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support
If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...
If you are experiencing an issue not listed here, contact support

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Problem of connecting the iPhone to the MacBook through the USB cable

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