Mahim1997 wrote:
Recently my trackpad has started to get unresponsive(even the haptic touch is not there, so it seems like it just stops working completely). The hack which I am using right now to get it working sometimes is Shut Down Macbook, close the lid and start again. This seems to be fixing it up temporarily.
One thing I noticed is that the issue comes for sure when I use two finger scroll. Not sure about other gestures. As trackpad works sometime, seems like a software problem.
Is there a permanent fix for this?
You can Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379
You can try making adjustments to >System Preferences>Trackpad
How to use the Force Touch trackpad - Apple Support
https://support.apple.com/en-us/HT204352
Use Multi-Touch gestures on your Mac - Apple Support
https://support.apple.com/en-us/HT204895
Change how your trackpad works with Mac - Apple Support
https://support.apple.com/guide/mac-help/change-the-way-your-trackpad-works-mchlp1226/mac
Turn on "three finger drag" for your Force Touch trackpad - Apple Support
https://support.apple.com/en-us/HT204609
You do not say what exact mac this is, some had know issues with a faulty trackpad cable— if no resolve tak it in/send it in for repair
Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online. Start a service request https://support.apple.com/mac/repair/service
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside the USA
https://locate.apple.com/country
From iOS device using the app to make a online Genius Bar appointment is easy:
https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8
(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.
ref: https://www.apple.com/shop/browse/store/temporary_closures )
Call (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE.
