You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook freezes when using Windows 10 after latest Bootcamp update when connected to external display

Hi there,


I created a new install of Windows 10 using a Bootcamp partition on my 2017 MacBook Pro 15" about a week ago (macOS version is Catalina 10.15.4). It was smooth sailing. I continued using my external display (2009 27" iMac in target display mode over mini DP through a USB-C dongle) as I did on my Mac.


I got a prompt this evening from the Apple Software update app that there were updates to install. From memory there were two updates labelled "Bootcamp Update" and one labelled "Bootcamp Wi-Fi Update."


Unfortunately, immediately after installing the updates and restarting, my MacBook cycled through booting and crashing shortly after reaching the log in screen, when connected to the external display. When the MacBook was not connected to the display it operated normally. The MacBook was connected to a power source every time I used it.


I have attached a screenshot of Windows Event Viewer showing four instances of this "Critical" error. The first incident at 00:41 this morning is unrelated.


Is there anyway I can revert to the display driver the MacBook was using before the Bootcamp update?

Windows, Windows 10

Posted on May 3, 2020 4:38 AM

Reply

Similar questions

3 replies

May 3, 2020 3:18 PM in response to Mr. Yawn

Bootcamp will use AMD Radeon. The Bootcamp Update provides an updated GPU driver, to support Apple XDR. Can you re-install the original AMD GPU driver?


See for reference....

The Boot Camp update 6.1.10 adds additional external display support when running Windows through Boot Camp.

This update provides:

    • Support for Apple Pro Display XDR (requires compatible Mac)
    • Updated AMD and Intel graphics drivers
    • Automatic brightness support for LG UltraFine 4K Display and LG UltraFine 5K Display
  • This update is where your issue lies.

MacBook freezes when using Windows 10 after latest Bootcamp update when connected to external display

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.