Not receiving email notifications through Mail App as emails come in.

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Not receiving email notifications through Mail App as emails come in.

Hi, I have an iPhone X with the most updated OS & I am having trouble receiving email notifications through the Mail App as emails come into my inbox. The only time I see my emails coming through is when I open the Mail App. The weird thing is that I never had this issue with the Gmail App. I have tried everything I could find on YouTube and nothing. Here's what I've tried:

Deleted and re-added emails in Mail App
Notifications settings are fine as well as Push/Fetch
Background App Refresh is on for all Apps even though I don't see the Mail App there
Reset Network settings
My WiFi and data are fine

At this point, I'm contemplating going back to using my Gmail App but I wanted to see if someone can help me find a solution. Thanks in advance! Cheers

Posted on May 3, 2020 6:05 AM

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Answer 1

Best reply

SravanKrA

Community+ 2024

Level 10

410,262 points

May 3, 2020 6:14 AM in response to mykeniou

Have you enabled "Deliver Quietly"

Watch the GIF

Manage notifications

To manage your notifications from the Lock screen or Notification Center:

Swipe left over an alert or group of alerts.

- Tap Manage, then select from these options: Deliver Quietly: These notifications appear in the Notification Center, but don't show up on the Lock screen, play sounds, or show a banner or badge icon.
- Turn Off: This turns off all notifications for a specific app. To turn this back on, go to Settings > Notifications, select the app, and tap Allow Notifications.

You can also tap Settings to change your alert styles or alert settings for a specific app.

Use notifications on your iPhone, iPad, and iPod touch - Apple Support

https://support.apple.com/en-us/HT201925

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Answer 2

mykeniou Author

Level 1

8 points

May 3, 2020 7:44 PM in response to SravanKrA

Hi, I am aware of the differences with Push/Fetch and I actually have both enabled but still the problem continues. I think I’ll go back to using the Gmail App because all my email notifications come straight to my phone in real-time and without delay. Thanks anyways

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Answer 3

May 3, 2020 6:16 AM in response to mykeniou

You already know that there are two settings (Fetch and Push Mails).

Google, AOL, Yahoo - Only Fetch mail Option is available

iCloud, Exchange, Outlook - Both Fetch and Push Mail option is available

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Answer 4

mykeniou Author

Level 1

8 points

May 3, 2020 7:40 PM in response to SravanKrA

Hi yes I already have that enabled. Still no resolution. Thanks

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Not receiving email notifications through Mail App as emails come in.

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