I can’t get my iMessage or FaceTime to activate with my new phone. I had an iphone 6 but the screen went out so i can’t get into it but I was using my iCloud account and iMessage on that phone. Is there a reason my FaceTime and iMessage doesn’t work on this phone?
What happens when you try? Error message(s)?
Messages - If you get an error when trying to activate iMessage or FaceTime.
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.
What happens when you try? Error message(s)?
Messages - If you get an error when trying to activate iMessage or FaceTime.
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.
thank you for your help Eric. It works now!!
You are welcome. Good.
FaceTime and iMessage
