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slow macbook

my macbook pro becomes extremely slow and laggy once the battery reaches 75% or less or or when unplugged after 75% what could this be please ?

Posted on May 3, 2020 4:19 PM

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Question marked as Best reply

Posted on May 3, 2020 6:52 PM

lishmanb wrote:

my macbook pro becomes extremely slow and laggy once the battery reaches 75% or less or or when unplugged after 75% what could this be please ?


You do not say what exact Mac /model /year /size /retina /TouchBar is this

or

what exact macOS you are currently running?



See if you qualify:


13-inch MacBook Pro (non Touch Bar) Battery Replacement Program- October 2016 and October 2017

https://support.apple.com/13inch-macbookpro-battery-replacement


15-inch MacBook Pro Battery Recall Program- September 2015 and February 2017

https://support.apple.com/15-inch-macbook-pro-battery-recall



What is the condition of the battery—hold the Option key and click open the batt icon in the upper right menu bar.


Anything but <Condition : Good >needs to be serviced.

1 reply
Question marked as Best reply

May 3, 2020 6:52 PM in response to lishmanb

lishmanb wrote:

my macbook pro becomes extremely slow and laggy once the battery reaches 75% or less or or when unplugged after 75% what could this be please ?


You do not say what exact Mac /model /year /size /retina /TouchBar is this

or

what exact macOS you are currently running?



See if you qualify:


13-inch MacBook Pro (non Touch Bar) Battery Replacement Program- October 2016 and October 2017

https://support.apple.com/13inch-macbookpro-battery-replacement


15-inch MacBook Pro Battery Recall Program- September 2015 and February 2017

https://support.apple.com/15-inch-macbook-pro-battery-recall



What is the condition of the battery—hold the Option key and click open the batt icon in the upper right menu bar.


Anything but <Condition : Good >needs to be serviced.

slow macbook

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