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Empty Flash Messages

I’ve been getting these empty Flash messages on my iphone 11 and I can’t seem to find the reason for it. Anyone has any fix?

iPhone 11

Posted on May 4, 2020 7:19 AM

Reply
3 replies

May 4, 2020 8:17 PM in response to ayush245

Hello and welcome to Apple Support Communities ayush245,


If I understand correctly you're seeing blank messages on your iPhone. I know it's important to have your iPhone working properly, and I'd be happy to help.


Let's start by having you force close any apps that you have open, restart your iPhone and then test to see if the issue remains.


How to force an app to close on your iPhone, iPad, or iPod touch


Restart your iPhone


If you go through these steps and the issue remains, respond back with the answers to the following questions.


  1. Is this happening in the Messages app, or a different app or apps?
  2. Which version of software are you using?
  3. Does this happen when you're connected to Wi-Fi and cellular data?


Thank you for using Apple Support Communities.

May 5, 2020 8:49 AM in response to ayush245

Hello ayush245,


If the issue remains after restarting, there is still a few other things you can try. From here you'll want to have you back up your iPhone to iCloud or your computer. Once you've done that, restore the iPhone as new (this will wipe the iPhone, thus why you'll want to have you back it up first), and then test the issue.


If the issue persists, then you'll want to reach out to Apple Support.


Get Support


If the issue is gone, then restore the backup from iCloud or your computer to the iPhone. If the issue is still gone, you are all set and good to go. If the issue returns with the restore of the backup, then we know it is something with your backup. At that point, restore the iPhone as new again and then load your data back on manually.


Linked below are articles to guide you on the above processes:


How to back up your iPhone, iPad, and iPod touch


Restore your iPhone, iPad, or iPod to factory settings


Restore your iPhone, iPad, or iPod touch from a backup


Thank you for using Apple Support Communities.


Empty Flash Messages

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