Phone won’t work at water exposure

My phone will not work now after accidental water exposure. I thought phone was water resistant. Would apple replace my phone for me?

iPhone XS Max, iOS 13

Posted on May 4, 2020 9:49 AM

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Question marked as Top-ranking reply

Posted on May 4, 2020 10:10 AM

It is water resistant.


Liquid damage is not covered by the warranty.

You can get an out of warranty replacement from Apple.

5 replies

May 4, 2020 11:21 AM in response to pennyms

From the link I posted that you didn’t read:

Splash, water, and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Liquid damage is not covered under warranty


To prevent liquid damage, avoid these:

  • Swimming or bathing with your iPhone
  • Exposing your iPhone to pressurized water or high velocity water, such as when showering, water skiing, wake boarding, surfing, jet skiing, and so on
  • Using your iPhone in a sauna or steam room
  • Intentionally submerging your iPhone in water
  • Operating your iPhone outside the suggested temperature ranges or in extremely humid conditions
  • Dropping your iPhone or subjecting it to other impacts
  • Disassembling your iPhone, including removing screws



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Phone won’t work at water exposure

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