BIG problem with Time Machine backup

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Level 1

16 points

BIG problem with Time Machine backup

Hello,

I have a problem with Time Machine backup. I connect the 1TB external hard drive to back up about 300GB. Time machine starts but when it reaches 300 GB, it doesn't stop and continues until all the disk space is full. Once the space is full, an error message appears saying that it is not possible to do backup because the space is full. The operating system installed is Catalina 10.15.4.

I tried the same disk with another MacBook and I haven't problem.

Thank you

Posted on May 4, 2020 1:42 PM

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Answer 1

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Roberta2406 Author

Level 1

16 points

May 5, 2020 8:17 AM in response to macjack

I changed external hard disk and finally I did backup.

I also called Apple support and told me it could be a conflict with Spotlight that sending information while the Time Machine is running. He recommended this procedure: go to System Preferences >Spotlight> Privacy. Then I added the Mac hard disk with the + button and then I removed it (with - button). This procedute should be do new index.

Thank you for your help

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Answer 2

macjack

Level 10

111,204 points

May 4, 2020 1:49 PM in response to Roberta2406

Is the disk formatted "Mac OS Extended (Journaled)" and have you tried reformatting it. Have you run Disk Utility > Repair Disk > First Aid from the Recovery Volume on the problem Mac?

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Answer 3

Roberta2406 Author

Level 1

16 points

May 4, 2020 2:04 PM in response to macjack

The disk is formatted Mac OS Extended (Journaled) I tried to reformatting it several times. I also have run Disk Utility > Repair Disk > SOS but it doesn't work...

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Answer 4

macjack

Level 10

111,204 points

May 4, 2020 3:05 PM in response to Roberta2406

In Disk Utility go to the upper left hand side of the window and click on "View" then choose the uppermost, unindented icon representing the entire drive and Erase.

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Answer 5

macjack

Level 10

111,204 points

May 5, 2020 9:02 AM in response to Roberta2406

You're welcome.

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BIG problem with Time Machine backup

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