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iCloud on new device

How do I set up my current iCloud email address on a new iOS device?


I have an iCloud email on my old iPhone and on my mac. When I slide the "mail" slider on in settings on my new iPhone, it tries to get me to create a new account. I can't figure out how to enable my current account. Everything else to do with iCloud, to my knowledge is functioning like normal on my new phone.

iPhone SE

Posted on May 5, 2020 9:03 AM

Reply
Question marked as Top-ranking reply

Posted on May 6, 2020 7:09 AM

Hello and welcome to Apple Support Communities cdrcool,


I see that you have a question about adding your mail account to your new iPhone. I know how important it is to have access to your mail on your new iPhone, and I'd be happy to help.


Take a look at the article below that can help with adding mail accounts to your device. I've also included a second article to make sure that you're signed in with your Apple ID in all the correct places on your new iPhone as well.


Add an email account to your iPhone, iPad, or iPod touch


Sign in with your Apple ID


Hope this helps.

Have a great day!

2 replies
Question marked as Top-ranking reply

May 6, 2020 7:09 AM in response to cdrcool

Hello and welcome to Apple Support Communities cdrcool,


I see that you have a question about adding your mail account to your new iPhone. I know how important it is to have access to your mail on your new iPhone, and I'd be happy to help.


Take a look at the article below that can help with adding mail accounts to your device. I've also included a second article to make sure that you're signed in with your Apple ID in all the correct places on your new iPhone as well.


Add an email account to your iPhone, iPad, or iPod touch


Sign in with your Apple ID


Hope this helps.

Have a great day!

May 7, 2020 11:52 AM in response to cdrcool

In case anyone else shares my problem, the specific thing I had to do was follow the instructions in your first link. Also, I had to know, which I did not remember, that my iCloud email password has nothing to do with my iCloud password. Also, after I entered the correct password, my phone told me that this email was already enabled on this phone and I can't turn it on. But then, upon opening the mail app, it finally downloaded all my iCloud emails.


Thanks for you help.

iCloud on new device

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