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Level 1

5 points

Apple TV no sound in movie.

I have bought a movie from Apple TV but when I watch it there is no sound or subtitles etc. There is sound in the movies menu and extras. Sound works fine on our apps such as YouTube and on other movies I have purchased. I have tried changing the various sound settings as mentioned elSewhere on these forums.

Apple TV HD, tvOS 13

Posted on May 5, 2020 9:43 AM

Best reply

vazandrew

Level 8

40,402 points

Posted on May 5, 2020 10:35 AM

If this is isolated to a particular movie then the issue is probably with the source and you would need to contact iTunes so they can investigate.

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Apple TV no sound in movie.

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