No volume for Shawshank Redemption other movies play fine

I purchased one move, Shawshank Redemption, and there is no audio. The DVD menu has volume but when the movie start playing no audio at all.


I have over 700 movies on apple tv and this is the first movie to exhibit this.


My setup is simple, apple TV plugged in to TV, audio comes from the TV not a receiver.


Any help would be greatly appreciated.

Apple TV 4K, tvOS 13

Posted on Jun 15, 2020 11:25 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

No volume for Shawshank Redemption other movies play fine

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.