You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Simental1977 Author

Level 1

4 points

how can i turn off my cell phone if the screen is black? not visible i already tried to press power bottom and high volume bottom at the same time and it didnt work

how can I turn off my cell phone

iPhone 11

Posted on May 6, 2020 12:40 AM

Reply

Top-ranking reply

Level 6

18,378 points

Posted on May 6, 2020 3:38 AM

Force restart iPhone - Apple Support ⬅︎ try this...

⬇︎⬇︎⬇︎

Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button.
When the Apple logo appears, release the button.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

View in context

Similar questions

1 reply

Top-ranking reply

Level 6

18,378 points

May 6, 2020 3:38 AM in response to Simental1977

Force restart iPhone - Apple Support ⬅︎ try this...

⬇︎⬇︎⬇︎

Press and quickly release the volume up button.
Press and quickly release the volume down button.
Press and hold the side button.
When the Apple logo appears, release the button.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

Reply

how can i turn off my cell phone if the screen is black? not visible i already tried to press power bottom and high volume bottom at the same time and it didnt work

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up