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pictures aren't loading

My pictures aren't loading when I want to send them via email, whatapp,...

I don't understand why.

Can somebody help me with this problem?

iPhone 11 Pro, iOS 13

Posted on May 6, 2020 2:39 AM

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Question marked as Best reply

Posted on May 6, 2020 3:11 AM

If the iPhone and the iPad are using the same Apple ID and you're sharings picture between them, it should take a little bit more time (things shoud be faster if you use wifi) but it should be able to load those pictures.

You can try two things:

A forced restart of your 11, using these instructions:--> Force restart iPhone – Apple Support

If the issue still persists, try also this workaround on your iPhone: sign out from your Apple ID, restart your iPhone, then sign back in to your Apple ID.

Regards

Giulio

7 replies
Question marked as Best reply

May 6, 2020 3:11 AM in response to Sarah_1507

If the iPhone and the iPad are using the same Apple ID and you're sharings picture between them, it should take a little bit more time (things shoud be faster if you use wifi) but it should be able to load those pictures.

You can try two things:

A forced restart of your 11, using these instructions:--> Force restart iPhone – Apple Support

If the issue still persists, try also this workaround on your iPhone: sign out from your Apple ID, restart your iPhone, then sign back in to your Apple ID.

Regards

Giulio

May 6, 2020 3:28 AM in response to Sarah_1507

The actual those pictures are on your cloud and you should enable the “upload to my photos stream “ option and then also make sure WiFi available or cellular download enabled.

pictures aren't loading

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