Lost Apple ID and Password
We upgraded our phones last year and my son doesn’t know his Apple ID or Password. I would like to use this old phone as a company phone but have ZERO idea how to reset it and use it as a new phone.
iPhone 8 Plus
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We upgraded our phones last year and my son doesn’t know his Apple ID or Password. I would like to use this old phone as a company phone but have ZERO idea how to reset it and use it as a new phone.
iPhone 8 Plus
See: If you forgot your Apple ID https://support.apple.com/en-us/HT201354 and
If you forgot your Apple ID password https://support.apple.com/en-us/HT201487
You also can use Having trouble signing in/iForgot https://iforgot.apple.com/password/verify/appleid
You also are likely to need to see If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485
See: If you forgot your Apple ID https://support.apple.com/en-us/HT201354 and
If you forgot your Apple ID password https://support.apple.com/en-us/HT201487
You also can use Having trouble signing in/iForgot https://iforgot.apple.com/password/verify/appleid
You also are likely to need to see If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485
You can call Apple directly using this link: Contact Apple for help with Apple ID account security - Apple Support
Regards and best of luck.
Giulio
If you can provide a proof of purchase (receipt/invoice) of that device, you can try and visit an Apple Store and explain your problem. They should be able to help you.
Regards
Giulio
We don’t have an Apple store anywhere close. I can find proof of purchase wonder if they can help me on the phone. Thanks for the reply
You’re the best thanks :)
No, I'm not. Just trying to help you :)
Giulio
Lost Apple ID and Password