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phone wont turn on

How do i get my serial number if the phone wont even turn on?

iPhone X

Posted on May 6, 2020 12:18 PM

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Posted on May 6, 2020 1:09 PM

You can find it here if you have a Mac...System Preferences...iCloud...Account Details...Devices...click the iPhone...


Also...............Go to appleid.apple.com in a web browser on your computer.

Sign in with the Apple ID that you use on your device. 

Scroll down to the Devices section. To see the serial and IMEI/MEID number, select the device.


If you need it for support and you are not able to do the options above, just look on the Sim Card tray the IMEI # is there and support should accept that.

1 reply
Question marked as Best reply

May 6, 2020 1:09 PM in response to gabbyr57

You can find it here if you have a Mac...System Preferences...iCloud...Account Details...Devices...click the iPhone...


Also...............Go to appleid.apple.com in a web browser on your computer.

Sign in with the Apple ID that you use on your device. 

Scroll down to the Devices section. To see the serial and IMEI/MEID number, select the device.


If you need it for support and you are not able to do the options above, just look on the Sim Card tray the IMEI # is there and support should accept that.

phone wont turn on

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