You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

phone wont turn on

How do i get my serial number if the phone wont even turn on?

iPhone X

Posted on May 6, 2020 12:18 PM

Reply
Question marked as Top-ranking reply

Posted on May 6, 2020 1:09 PM

You can find it here if you have a Mac...System Preferences...iCloud...Account Details...Devices...click the iPhone...


Also...............Go to appleid.apple.com in a web browser on your computer.

Sign in with the Apple ID that you use on your device. 

Scroll down to the Devices section. To see the serial and IMEI/MEID number, select the device.


If you need it for support and you are not able to do the options above, just look on the Sim Card tray the IMEI # is there and support should accept that.

1 reply
Question marked as Top-ranking reply

May 6, 2020 1:09 PM in response to gabbyr57

You can find it here if you have a Mac...System Preferences...iCloud...Account Details...Devices...click the iPhone...


Also...............Go to appleid.apple.com in a web browser on your computer.

Sign in with the Apple ID that you use on your device. 

Scroll down to the Devices section. To see the serial and IMEI/MEID number, select the device.


If you need it for support and you are not able to do the options above, just look on the Sim Card tray the IMEI # is there and support should accept that.

phone wont turn on

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.