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Powerbeats Pro Bluetooth Issue-iPhone

This is an old issue but have not seen a solution to this problem: one ear piece intermittently and randomly looses Bluetooth connection and requires "Forgetting this Device" and repairing to iPhone. Using an iPhone 11with up to date software and the Powerbeats firmware is also up to date.

Posted on May 6, 2020 12:59 PM

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Posted on May 7, 2020 8:28 AM

Hello,

Hmm, it could be wireless interference:

Resolve Wi-Fi and Bluetooth issues caused by wireless interference

Good luck.

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Powerbeats Pro Bluetooth Issue-iPhone

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