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RGJr01 Author

Level 1

4 points

Sonnet breakaway puck rx560

Just bought the external graphics from Sonnet, it is the same one listed on the apple website. I own a MacBook Pro 2017’ i5 non Touch Bar. When connected the external graphics shows up on the top window, it reads that it is a Radeon card. It also shows up on my system report and activity monitor. My problem is, I have selected application to use the external graphics (prefer external graphics) however my computer continues to use the intel iris plus graphics 640. When I check the activity monitor the external GPU isn’t running any processes. Am I missing something?

Posted on May 6, 2020 4:03 PM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,706 points

Posted on May 7, 2020 9:41 AM

RGJr01 wrote:

Just bought the external graphics from Sonnet, it is the same one listed on the apple website. I own a MacBook Pro 2017’ i5 non Touch Bar. When connected the external graphics shows up on the top window, it reads that it is a Radeon card. It also shows up on my system report and activity monitor. My problem is, I have selected application to use the external graphics (prefer external graphics) however my computer continues to use the intel iris plus graphics 640. When I check the activity monitor the external GPU isn’t running any processes. Am I missing something?

ref:

Use an external graphics processor with your Mac - Apple ...

Customer Support Call (800) MY–APPLE (800–692–7753)

or on line official Apple Support https://getsupport.apple.com/

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