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IPhone11 - Screenshots

Just bought the phone a few days ago. Every time I want to take a screenshot (volume up + side button ), rather than taking the pic it points me to the pier off screen. How can I fix this?

iPhone 11 Pro, iOS 13

Posted on May 7, 2020 2:02 AM

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12 replies

May 7, 2020 4:55 AM in response to ANTONIODEFRUTOS

Antonio ~ Someone had a similar problem with their iPhone XR and the result of the suggestion was: "I actually tried the assistive touch and it is easy to set up and works very well. thanks for the tip!" ...See the complete thread here:


Screenshot


...Consider also sending feedback to Apple about the problem via this page:


Feedback - iPhone - Apple


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Jul 1, 2020 5:03 AM in response to ANTONIODEFRUTOS

ANTONIODEFRUTOS wrote: "...take a screenshot (volume up + side button )..."

Or for hands-free screenshots...

 

Say: "Hey Siri, turn on Voice Control"

Say: "Take (a) screenshot"

Say: "Turn off Voice Control"

Say "Tap Execute"

 

...More info here:

 

Use Voice Control on your iPhone or iPod touch

 

Everything you can do with Voice Control on iPhone and iPad

 

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Jul 1, 2020 9:41 AM in response to gypsyldy

gypsyldy wrote: "So, if I have voice control on, I can't use the Hey Siri option??"

Apparently so.

"What's this little microphone in the corner doing, or what's it for?"

"...a microphone will appear in the status bar of your device that indicates that Voice Control is listening or not listening." [Source: Apple] Tap it to put Voice Control to sleep (the microphone icon will turn grey.) Or to disappear the microphone icon:


Say: "Turn off Voice Control"

Say: "Tap Execute"


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Jun 19, 2020 5:25 AM in response to gypsyldy

gypsyldy wrote: "I'm also having problems with this...I put the Assistive Touch on....there's some shots you have to get right away....by the time I go through this process, the moments gone :("

There's no process to go through if you configure AssistiveTouch's Single-Tap custom action to be "Screenshot" via:


Settings > Accessibility > Touch > AssistiveTouch > Single-Tap = Screenshot


I usually have that Single-Tap setting = Home, but I temporarily changed it to take the screenshot below:



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Jul 1, 2020 9:22 AM in response to gypsyldy

gypsyldy wrote: "I turned on my "Hey Siri", but she's not responding when I use it?? And there's a little blue microphone in the corner of my phone now...not quite sure what that's for...lol..."

Presumably you followed the instructions in my previous post and said: "Hey Siri, turn on Voice Control". ...That would cause the appearance of the little blue microphone. To get rid of it...


Say: "Turn off Voice Control"

Say: "Tap Execute"


...then perhaps Siri will respond to you.


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IPhone11 - Screenshots

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