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Is there a way to let Apple know about an issue with the iPhone SE 2020. Yesterday I went live on Facebook with the front facing camera and switched the orientation like I always do and the screen went green. I've read that this had happened before with one of the earlier iPhones but I did searching and no one else has posted about it. I'd like to bring this to apple's attention.
Does anyone have any fixes or contact information? Thanks.
Hi dulcimer dude,
Welcome to Apple Support Communities and congratulations on your new iPhone SE! I understand that when you used the camera with Facebook the screen went green. I can see why you'd reach out about this; I'm happy to help. First, I'd recommend testing to see if the issue occurs in the Camera app on your iPhone, if so you'll want to use this resource: If the camera or flash on your iPhone, iPad, or iPod touch isn't working
If the issue occurs only with Facebook, I'd suggest working through all of the steps below, including contacting Facebook if necessary:
"Force quit the app, then open it again
Restart your device
Restart your iPhone, iPad, iPod touch, Apple Watch, or Apple TV. Then open the app to see if it works as expected.
Check for updates
Make sure that your device has the latest version of iOS or iPadOS, watchOS, or tvOS. Then check for app updates.
Reinstall the app
Contact the app developer
If you're having an issue with an Apple app, contact Apple Support. If it's a third-party app, contact the app developer."
If an app unexpectedly quits, stops responding, or won’t open
Best Regards.
Hi dulcimer dude,
Welcome to Apple Support Communities and congratulations on your new iPhone SE! I understand that when you used the camera with Facebook the screen went green. I can see why you'd reach out about this; I'm happy to help. First, I'd recommend testing to see if the issue occurs in the Camera app on your iPhone, if so you'll want to use this resource: If the camera or flash on your iPhone, iPad, or iPod touch isn't working
If the issue occurs only with Facebook, I'd suggest working through all of the steps below, including contacting Facebook if necessary:
"Force quit the app, then open it again
Restart your device
Restart your iPhone, iPad, iPod touch, Apple Watch, or Apple TV. Then open the app to see if it works as expected.
Check for updates
Make sure that your device has the latest version of iOS or iPadOS, watchOS, or tvOS. Then check for app updates.
Reinstall the app
Contact the app developer
If you're having an issue with an Apple app, contact Apple Support. If it's a third-party app, contact the app developer."
If an app unexpectedly quits, stops responding, or won’t open
Best Regards.
Hey dulcimer dude,
You're most welcome! We're glad to hear that reinstalling Facebook resolved the trouble you were having. Please don't hesitate to reach out in Apple Support Communities again in the future.
Have a great weekend!
Sweet. I deleted FB and reinstalled it and it seemed to work. Didn’t think about that it was only this way while using the app. 🙄 But thank you. 😁👊
Front facing camera green tint on Facebook Live
