My screen on my IPhone XR is frozen. I cannot swipe up, answer calls, turn the phone off or do anything else that involves touching the sctrrn. Buttons work.
How do I make it work?
iPhone XR
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How do I make it work?
iPhone XR
Start here: https://support.apple.com/en-gb/HT201412
Start here: https://support.apple.com/en-gb/HT201412
I have the same issue. My XR touchscreen does not work right out the box. The phone was charged, then powered on. Prompted to swipe up on the Hello screen, touchscreen does not respond. I reset the phone several times with the Up-Down-Power button method. Still a brick, right out of the box.
My screen is frozen I cannot swipe screen to open or close
Start with the link I provided.
My screen on my IPhone XR is frozen. I cannot swipe up, answer calls, turn the phone off or do anything else that involves touching the sctrrn. Buttons work.