Problem with iMac

Question

MartinSollie Author

Level 1

8 points

Problem with iMac

My iMac does start with a black screen.... and do not start corectly, any Norwegians who can help me out?

Posted on May 7, 2020 9:41 AM

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Answer 1

Top-ranking reply

rkaufmann87

Level 10

143,688 points

May 7, 2020 10:59 AM in response to MartinSollie

Please reset the NVRAM per the directions in NVRAM Reset and also try restarting in Safe Mode per Safe Mode Reset instructions

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Answer 2

rkaufmann87

Level 10

143,688 points

May 7, 2020 11:45 AM in response to MartinSollie

Then it is likely a hardware issue. Please make an appointment with your local Apple Authorized Service Provider and take it in. It is impossible for a forum to diagnose hardware issues but if you can tell there power to the machine my guess is either the display or the back light to the display.

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