Kernal Panic Reboot Problem Help

Hi everyone, first time poster. I am locked in a constant restart loop on my 2017 Macbook Air on 10.15.4. I was somehow able to get out of the loop but worried it will jump back in and stop me from using me laptop for work. Below is the error report - hoping someone can help!


panic(cpu 0 caller 0xffffff7f8360d231): nvme: "Fatal error occurred. ID=0xffffffff ARG1=0xffffffff ARG2=0xffffffff ARG3=0xffffffff EDD0=0xffffffff EDD1=0xffffffff EDD2=0xffffffff EDD3=0xffffffff EDD4=0xffffffff EDD5=0xffffffff EDD6=0xffffffff EDD7=0xffffffff NANDV=0x2, DRAMV=0x1, SSDC=512GB. FW Revision=16.14.01\n"@/AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/IONVMeFamily/IONVMeFamily-470.100.17/IONVMeController.cpp:5320

Backtrace (CPU 0), Frame : Return Address

0xffffff81eef039e0 : 0xffffff80003215cd

0xffffff81eef03a30 : 0xffffff800045a3c5

0xffffff81eef03a70 : 0xffffff800044bf7e

0xffffff81eef03ac0 : 0xffffff80002c7a40

0xffffff81eef03ae0 : 0xffffff8000320c97

0xffffff81eef03be0 : 0xffffff8000321087

0xffffff81eef03c30 : 0xffffff8000ac2c7c

0xffffff81eef03ca0 : 0xffffff7f8360d231

0xffffff81eef03cc0 : 0xffffff7f835f8362

0xffffff81eef03e20 : 0xffffff8000a33949

0xffffff81eef03e90 : 0xffffff8000a33869

0xffffff81eef03ec0 : 0xffffff8000363545

0xffffff81eef03f40 : 0xffffff8000363071

0xffffff81eef03fa0 : 0xffffff80002c713e

      Kernel Extensions in backtrace:

         com.apple.iokit.IONVMeFamily(2.1)[3DB9BFC6-422F-39A2-A445-AB2732CE5BFC]@0xffffff7f835ea000->0xffffff7f8362cfff

            dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[5EF51D44-9FC7-357F-9FB7-3468FD748382]@0xffffff7f8139d000

            dependency: com.apple.iokit.IOPCIFamily(2.9)[1B1F3BBB-9212-3CF9-94F8-8FEF0D3ACEC4]@0xffffff7f80d31000

            dependency: com.apple.driver.AppleEFINVRAM(2.1)[6B3E9057-454A-3220-8AE3-424808CDA9E5]@0xffffff7f81620000

            dependency: com.apple.iokit.IOStorageFamily(2.1)[425BC668-32EC-368C-B4EB-CF8510846BEE]@0xffffff7f80f10000

            dependency: com.apple.iokit.IOReportFamily(47)[337B24B2-0261-3521-8D1B-23387FC1D657]@0xffffff7f810cc000


BSD process name corresponding to current thread: kernel_task

Boot args: -x


Mac OS version:

19E287


Kernel version:

Darwin Kernel Version 19.4.0: Wed Mar  4 22:28:40 PST 2020; root:xnu-6153.101.6~15/RELEASE_X86_64

Kernel UUID: AB0AA7EE-3D03-3C21-91AD-5719D79D7AF6

__HIB  text base: 0xffffff8000100000

System model name: MacBook10,1 (Mac-EE2EBD4B90B839A8)

System shutdown begun: NO

Panic diags file available: YES (0x0)


System uptime in nanoseconds: 70513956421

last loaded kext at 1181182376: @filesystems.apfs 1412.101.1 (addr 0xffffff7f81b72000, size 1294336)

last unloaded kext at 61240933972: >usb.!UHostPacketFilter 1.0 (addr 0xffffff7f81a48000, size 24576)

loaded kexts:

@filesystems.apfs 1412.101.1

@filesystems.hfs.kext 522.100.5

@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1

@BootCache 40

@!AFSCompression.!AFSCompressionTypeZlib 1.0.0

>!ATopCaseHIDEventDriver 3430.1

>AirPort.BrcmNIC 1400.1.1

@private.KextAudit 1.0

>!ASmartBatteryManager 161.0.0

>!AACPIButtons 6.1

>!ARTC 2.0

>!ASMBIOS 2.1

>!AACPIEC 6.1

>!AAPIC 1.7

$!AImage4 1

@nke.applicationfirewall 303

$TMSafetyNet 8

@!ASystemPolicy 2.0.0

|EndpointSecurity 1

|IOSurface 269.11

@filesystems.hfs.encodings.kext 1

>!AActuatorDriver 3440.1

>!AHIDKeyboard 209

>!AHS!BDriver 3430.1

>IO!BHIDDriver 7.0.4f6

|IO!B!F 7.0.4f6

|IO!BPacketLogger 7.0.4f6

>!AMultitouchDriver 3440.1

>!AInputDeviceSupport 3440.8

>!AHSSPIHIDDriver 59

>!AHSSPISupport 59

|IO80211!F 1200.12.2b1

>mDNSOffloadUserClient 1.0.1b8

>corecapture 1.0.4

|IOSkywalk!F 1

>!A!ILpssSpi!C 3.0.60

|IONVMe!F 2.1.0

>!AHPM 3.4.4

|IOThunderbolt!F 7.6.0

>!A!ILpssI2C!C 3.0.60

>!A!ILpssDmac 3.0.60

>!A!ILpssI2C 3.0.60

>!A!ILpssGspi 3.0.60

>usb.!UXHCIPCI 1.2

>usb.!UXHCI 1.2

|IOUSB!F 900.4.2

>!AEFINVRAM 2.1

>!AEFIRuntime 2.1

|IOSMBus!F 1.1

|IOHID!F 2.0.0

$quarantine 4

$sandbox 300.0

@kext.!AMatch 1.0.0d1

>DiskImages 493.0.0

>!AFDEKeyStore 28.30

>!AEffaceable!S 1.0

>!AKeyStore 2

>!UTDM 489.101.1

|IOSCSIBlockCommandsDevice 422.101.1

>!ACredentialManager 1.0

>KernelRelayHost 1

>!ASEPManager 1.0.1

>IOSlaveProcessor 1

|IOUSBMass!SDriver 157.101.3

|IOSCSIArchitectureModel!F 422.101.1

|IO!S!F 2.1

|IOUSBHost!F 1.2

>!UHostMergeProperties 1.2

>usb.!UCommon 1.0

>!ABusPower!C 1.0

|CoreAnalytics!F 1

>!AMobileFileIntegrity 1.0.5

@kext.CoreTrust 1

|IOTimeSync!F 840.3

|IONetworking!F 3.4

|IOReport!F 47

>!AACPIPlatform 6.1

>!ASMC 3.1.9

>watchdog 1

|IOPCI!F 2.9

|IOACPI!F 1.4

@kec.pthread 1

@kec.corecrypto 1.0

@kec.Libm 1



MacBook Air

Posted on May 7, 2020 1:26 PM

Reply

Similar questions

2 replies

May 7, 2020 8:28 PM in response to CournalCrunch

Backup your computer immediately as your SSD may be failing.


Once you have a good backup run the Apple Diagnostics.


Then run EtreCheck and post the report here using the "Additional Text" icon which looks like a piece of paper. I want to check to see if you may have any software installed that could possibly interfere with the driver for the SSD. Otherwise I suspect a failing SSD.

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Kernal Panic Reboot Problem Help

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