black out

Cannot not shut down phone or get past notifications it goes to a black screen. No phone calls or text.

iPhone XS Max, iOS 13

Posted on May 7, 2020 5:58 PM

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1 reply

May 7, 2020 5:58 PM in response to Suzwilly1

See this Apple support article—>If your iPhone, iPad or iPod touch won't turn on or is frozen – Apple Support

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