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User profile for user: kharla-156
kharla-156 Author
User level: Level 1
14 points

iphone virus?

I have been searching on the internet and it says that phones can't get virus however, las month I was on a website and got a pop up saying that my phone had a virus. I deleted all the tabs that I had open, but yesterday I got an email from a "hacker" saying that they had all my information and photos and that he will send it to all my contacts if a don't pay him. I called apple yesterday and he said that it was a scam but I'm still worry. my phone is not jailbroken btw.

iPhone XS Max, iOS 13

Posted on May 8, 2020 9:17 AM

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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,584 points

Posted on May 8, 2020 9:27 AM

Delete those scam attempts. DO NOT repsond, DO NOT give any personal info to anyone.

Then clear your Safari history:--> Clear the history and cookies from Safari on your iPhone, iPad, or iPod touch - Apple Support

When done, restart your iPhone.

Regards

Giulio


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iphone virus?

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