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Problems Signing into iMessage/FaceTime

I just got my IPhone SE and I sighed into the phone with my Apple ID. But when I tried using FaceTime it said it was having issues activating my account. Same with iMessage. I when into settings to turn on iMessage but again it said it was having issues. What could I do?

iPhone SE, iOS 13

Posted on May 8, 2020 1:36 PM

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Posted on May 8, 2020 1:39 PM

See If you get an error when trying to activate iMessage or FaceTime https://support.apple.com/en-us/HT201422. You may want to use these support options:

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help

 https://support.apple.com/en-us/HT204169???

 

2 replies
Question marked as Best reply

May 8, 2020 1:39 PM in response to Colunga61

See If you get an error when trying to activate iMessage or FaceTime https://support.apple.com/en-us/HT201422. You may want to use these support options:

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help

 https://support.apple.com/en-us/HT204169???

 

May 8, 2020 1:42 PM in response to Colunga61

Messages Troubleshooting.   


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

Problems Signing into iMessage/FaceTime

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